PRIVACY POLICY
Effective Date: August 2, 2026
Americas Auto Service LLC (“Americas Auto Service,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, sell, retain, and protect personal information obtained through vehiclesolutionsnetwork.com (the “Website”), our advertisements, online forms, telephone calls, text messages, email communications, and related lead-generation and marketing activities.
 
1. WHO WE ARE
Americas Auto Service LLC is an independent digital marketing, advertising, and lead-generation company. We collect inquiries from consumers interested in learning about vehicle service contract options. We may sell, transfer, or otherwise provide those inquiries to participating third-party businesses that market vehicle service contracts.
Americas Auto Service LLC is not an insurance company, vehicle manufacturer, dealership, vehicle service contract provider, contract administrator, obligor, or claims administrator. We do not sell, issue, administer, underwrite, or provide vehicle service contracts, insurance policies, repair coverage, claims administration, or repair authorization.
Eligibility, pricing, coverage, exclusions, limitations, deductibles, waiting periods, benefits, claims decisions, and repair authorization are determined exclusively by the applicable third-party business and the terms of any contract offered to the consumer.
Americas Auto Service LLC is not affiliated with, endorsed by, or acting on behalf of any vehicle manufacturer, dealership, government agency, or consumer’s current or previous vehicle coverage provider.
 
2. INFORMATION WE COLLECT
We may collect the following categories of personal information:

• Contact information, including your first and last name, mailing address, email address, and telephone number.

• Vehicle information, including vehicle year, make, model, mileage, ZIP code, and other vehicle details you choose to provide.

• Inquiry information, including questions, preferences, notes, and other information submitted through the Website, advertisements, telephone calls, emails, or text messages.

• Communication information, including records of telephone calls, emails, text messages, consent choices, opt-out requests, and customer-service communications.

• Internet and device information, including your Internet Protocol address, browser type, device type, operating system, referring website, pages viewed, approximate location derived from your IP address, advertisement interactions, and dates and times of Website activity.

• Cookie and advertising information collected through cookies, pixels, tags, analytics tools, and similar technologies used to operate the Website, measure advertising performance, understand Website usage, and prevent fraud.

• Consent and compliance information, including the date, time, source, disclosure language, and technical information associated with an inquiry or communication consent.

Please do not submit Social Security numbers, driver’s-license numbers, financial-account information, payment-card information, passwords, medical information, or other unnecessary sensitive information through the Website. We do not request this information through our Website inquiry forms.
 
3. HOW WE COLLECT INFORMATION
We may collect information:

• Directly from you when you complete an online form, call us, email us, send us a text message, respond to an advertisement, or otherwise communicate with us.

• Automatically when you use the Website or interact with an advertisement, through cookies, pixels, analytics, server logs, and similar technologies.

• From advertising platforms, lead-management systems, and service providers that help us operate advertising campaigns, process inquiries, maintain records, prevent fraud, or measure advertising performance.

• From participating third-party businesses when necessary to document, investigate, or respond to an inquiry, consent choice, complaint, privacy request, or compliance matter.
   

4. HOW WE USE INFORMATION
We may use personal information to:

• Respond to your request for information.

• Generate, process, verify, and route consumer inquiries.

• Match, sell, transfer, or disclose your inquiry to one or more participating third-party businesses that market vehicle service contracts.

• Allow participating third-party businesses to contact you regarding the vehicle service contract information you requested.

• Communicate with you by telephone, email, or text message when authorized by your request and consent.

• Operate, maintain, secure, troubleshoot, and improve the Website.

• Conduct digital advertising and lead-generation activities.

• Measure Website traffic, advertisement performance, call activity, and campaign effectiveness.

• Maintain records of inquiries, consent, disclosures, communications, and opt-out requests.

• Detect, investigate, and prevent fraud, misuse, security incidents, and unlawful activity.

• Respond to complaints, disputes, legal claims, or regulatory inquiries.

• Comply with applicable laws, regulations, subpoenas, court orders, and lawful government requests.

• Protect our rights, property, safety, users, and business operations.

Americas Auto Service LLC does not use personal information to approve vehicle service contract applications, establish contract pricing, determine coverage, approve claims, or authorize vehicle repairs.
 
5. WHEN WE DISCLOSE INFORMATION
A. Participating Third-Party Businesses
When you request information about vehicle service contract options and provide the applicable consent, Americas Auto Service LLC may sell, transfer, or disclose your contact information, vehicle information, inquiry details, and consent records to one or more participating third-party businesses that market vehicle service contracts.
Americas Auto Service LLC may receive compensation for generating, selling, transferring, or otherwise providing consumer inquiries to those businesses.
Participating third-party businesses are separate legal entities. They may use the information they receive to respond to your inquiry and discuss vehicle service contract options that may be available.
Americas Auto ServiceLLC does not control a participating business’s:

• Eligibility requirements

• Pricing

• Products or services

• Sales practices

• Contract terms

• Privacy practices

• Licensing

• Administration

• Claims decisions

• Repair authorizations

• Customer service

Information you provide directly to a participating third-party business is subject to that business’s privacy policy and practices.
B. Service Providers
We may disclose personal information to vendors and service providers that perform services on our behalf, including:

• Website hosting and maintenance

• Online form processing

• Customer-relationship and lead-management systems

• Telephone and text-message services

• Email delivery

• Data hosting and security

• Fraud prevention

• Advertising measurement

• Website analytics

• Recordkeeping

• Legal and compliance support

These providers may use personal information only as necessary to perform services for us, comply with applicable law, or fulfill their contractual obligations.
C. Legal, Safety, and Business Requirements
We may disclose personal information when reasonably necessary to:

• Comply with applicable law or legal process.

• Respond to a subpoena, court order, regulatory inquiry, or lawful government request.

• Investigate fraud, unlawful conduct, security incidents, or misuse of the Website.

• Protect our legal rights, property, users, personnel, or business operations.

• Enforce our Website Terms and Conditions.

• Complete a merger, financing, acquisition, reorganization, bankruptcy, or sale of all or part of our business.

Any successor organization would be required to handle personal information in accordance with applicable law.
 
6. SALE, SHARING, AND TRANSFER OF CONSUMER INQUIRIES
Americas Auto Service LLC operates a lead-generation business. We may receive compensation for selling, transferring, or sharing consumer inquiries with participating third-party businesses that market vehicle service contracts.
The information sold or transferred may include:

• Name

• Telephone number

• Email address

• Mailing address

• State and ZIP code

• Vehicle year, make, model, and mileage

• Inquiry details and preferences

• Communication-consent records

• Information about the advertisement or Website form associated with the inquiry

Depending on applicable state law, these activities may be defined as a “sale,” “sharing,” or use of personal information for targeted advertising.
Where required by applicable law, you may request to opt out of the future sale or sharing of your personal information by:

• Emailing support@vehiclesolutionsnetwork.com

• Calling (800) 273-5638

• Using any privacy-request or opt-out mechanism made available on the Website

An opt-out request will apply to future activity by Americas Auto Service LLC after the request has been verified and processed. Information transferred before we process your request may remain in the possession of the receiving third-party business. You may need to contact that business directly regarding its continued use of your information.
We do not sell Social Security numbers, financial-account credentials, payment-card information, passwords, medical information, or other unnecessary sensitive information.
 
7. TELEPHONE, EMAIL, AND TEXT COMMUNICATIONS
When you submit an inquiry and provide the applicable consent, Americas Auto Service LLC and one or more participating third-party businesses may contact you regarding your request for vehicle service contract information.
Communications may include telephone calls, emails, or text messages. Where separately and expressly authorized and permitted by law, communications may use automated dialing technology, artificial or prerecorded voice, or automated text-message technology.
Consent to receive automated marketing calls or text messages is not a condition of purchasing any product or service.
Message frequency may vary. Message and data rates may apply.
You may:

• Reply STOP to a text message to opt out of future text messages from that sender.

• Reply HELP for text-message assistance.

• Use the unsubscribe link in a marketing email.

• Ask a caller to place you on the applicable do-not-call list.

• Contact Americas Auto Service LLC using the information in Section 16.

An opt-out submitted to Americas Auto Service LLC applies to communications controlled by Americas Auto Service LLC. Because participating third-party businesses are separate entities, you may also need to submit an opt-out request directly to the business contacting you.
 
8. COOKIES AND ADVERTISING TECHNOLOGIES
We and our service providers may use cookies, pixels, tags, analytics tools, call-tracking technologies, and similar technologies to:

• Operate and secure the Website.

• Remember user preferences.

• Understand how visitors use the Website.

• Attribute inquiries and telephone calls to advertising campaigns.

• Measure and improve advertising performance.

• Detect fraud, abuse, and technical problems.

• Maintain consent and inquiry records.

These technologies may collect device, browser, approximate-location, referral, page-view, advertisement-interaction, and Website-usage information.
You may manage cookies through your browser settings and through any cookie-preference tool made available on the Website. Disabling cookies may affect certain Website functions.
We do not represent that we use a particular analytics or advertising service unless that service is actually active on the Website.
 
9. YOUR PRIVACY RIGHTS AND CHOICES
Depending on where you live and subject to applicable exceptions, you may have the right to:

• Confirm whether we process your personal information.

• Access certain personal information maintained about you.

• Obtain a portable copy of certain personal information.

• Correct inaccurate personal information.

• Request deletion of certain personal information.

• Opt out of the sale or sharing of personal information.

• Opt out of certain targeted advertising or profiling activities.

• Withdraw consent for future marketing communications.

• Appeal a decision concerning a privacy request where applicable.

• Exercise your privacy rights without unlawful discrimination.

To submit a privacy request, email support@vehiclesolutionsnetwork.com or call (800) 590-6976. State that you are making a privacy request and describe the right you wish to exercise.
We may take reasonable steps to verify your identity and authority before completing a request. Authorized agents may submit requests where permitted by law, subject to appropriate verification.
We may deny or limit a request when permitted by law, including when we cannot reasonably verify the requester’s identity or when an applicable legal exception applies. Where required, we will explain our decision and provide instructions for submitting an appeal.
 
10. STATE-SPECIFIC PRIVACY DISCLOSURES
Residents of states with comprehensive privacy laws may have additional rights. The categories of personal information we collect, the purposes for which we use it, and the categories of recipients are described in Sections 2, 4, 5, and 6.
Americas Auto Service LLC may sell or share contact, vehicle, inquiry, Internet, device, and advertising information as described in this Privacy Policy.
We do not knowingly collect or process sensitive personal information for the purpose of inferring characteristics about consumers. We do not knowingly sell or share the personal information of consumers under 18 years of age.
Where legally required and technically applicable, we will process recognized browser-based opt-out preference signals.
 
11. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Responding to and transferring inquiries

• Maintaining consent and disclosure records

• Honoring opt-out requests

• Measuring advertising activity

• Preventing fraud

• Resolving disputes

• Enforcing agreements

• Satisfying legal and regulatory obligations

Retention periods may vary based on the type of information, the purpose for which it was collected, applicable legal requirements, contractual obligations, and legitimate operational needs.
When personal information is no longer reasonably necessary, we will delete it, de-identify it, or retain it securely when required or permitted by law.
 
12. DATA SECURITY
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. Access is limited to personnel and service providers with a legitimate business need for the information.
No website, electronic transmission, or storage system can be guaranteed to be completely secure. You should use caution when transmitting information online and should not send unnecessary sensitive information through the Website.
 
13. CHILDREN’S PRIVACY
The Website and our lead-generation services are intended for adults who are at least 18 years old.
We do not knowingly collect personal information from children under 13, and we do not knowingly sell or share personal information belonging to consumers under 18 years old.
If we learn that we collected personal information from a child or minor contrary to applicable law, we will take reasonable steps to delete it.
 
14. THIRD-PARTY WEBSITES AND BUSINESSES
The Website may contain links to websites or services operated by third parties. Americas Auto Service LLC does not control their content, security, availability, products, services, or privacy practices.
Information you provide directly to a third party is governed by that third party’s privacy policy. You should review the applicable privacy policy before providing personal information or entering into an agreement.
 
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, participating business categories, or legal obligations.
We will post the revised Privacy Policy on the Website and update the Effective Date. If required by law, we will provide additional notice or obtain consent before applying a material change.
 
16. CONTACT US
For questions, privacy requests, opt-out requests, or communication preferences, contact:
Americas Auto Service LLC
3411 Silverside Rd Ste 104B

Wilmington DE 19810
Telephone: (800) 273-5638
Email: support@americasautoservice.com
Website: https://www.americasautoservice.com/
 
INDEPENDENT COMPANY DISCLOSURE
Americas Auto Service LLC is an independent digital marketing, advertising, and lead-generation company. We may receive compensation for selling or transferring consumer inquiries to participating third-party businesses that market vehicle service contracts.
 
Americas Auto Service LLC does not sell, provide, administer, underwrite, or obligate vehicle service contracts. We are not affiliated with, endorsed by, or acting on behalf of any vehicle manufacturer, dealership, government agency, or consumer’s current or previous vehicle coverage provider.